How to Choose an IT Company in Nepal (Without Regretting It Six Months Later)
Almost every business we talk to has the same story.
They hired someone to build a website. It looked fine at launch. Then the developer stopped replying to messages. Nobody had the hosting login. The content couldn't be updated without paying someone. And two years later, they were starting the whole thing again from scratch — with a different vendor, for more money.
That's not a technology problem. It's a hiring problem.
If you're searching for IT companies in Nepal right now, this is what actually separates a partner from a vendor you'll regret.
1. Ask who owns the work when it's finished
This is the single most useful question you can ask, and most people never ask it.
Before you sign anything, get clear answers on:
Who owns the domain? It should be registered in your company's name, not your developer's.
Who controls the hosting account? You should have the login, even if someone else manages it day to day.
Do you get the source code? For custom work, yes — in your own repository.
Can your team update content without a developer? If every text change needs a paid request, you don't own your website.
A good company will answer these instantly and without getting defensive. If the answer is vague, walk away. Vague ownership is how businesses end up held hostage by their own website.
2. Judge the scope document, not the portfolio
Portfolios are easy. Anyone can show you five nice-looking screenshots.
What's harder to fake is a clear scope: what's being built, what isn't, how many revision rounds are included, what happens if you change your mind in week three, and what the timeline actually depends on.
If a proposal is one page with a lump-sum price and no detail, that's not simplicity — it's ambiguity. And ambiguity always gets settled in the vendor's favour later, when you're already committed.
Ask for a written scope before payment. The quality of that document tells you more about how the project will go than any portfolio piece.
3. Find out what happens after launch
Launch day is the beginning of the relationship, not the end of it.
Software needs maintenance. Plugins need updating. Security patches need applying. Servers go down at inconvenient hours. Somebody has to be responsible for all of it.
So ask directly:
What support is included after launch, and for how long?
What's the response time when something breaks?
What does support cost once the included period ends?
If nobody can answer that, budget for a rebuild in two years — because that's what you're really buying.
4. Check whether they can handle the whole picture
Here's a scenario we see constantly in Kathmandu.
A business hires one company for the website, a freelancer for the logo, an agency for social media, and a videographer for the promo. Four vendors, four invoices, four different ideas of what the brand looks like. The website says one thing, the Instagram page says another, and the video uses a logo nobody else has the file for.
Coordination becomes the client's full-time job.
This is one of the reasons we built Silicon Hub the way we did — technology and creative under one roof, one team, one direction. Not because bundling is clever marketing, but because a brand that speaks with one voice performs better than one stitched together from four vendors who've never spoken to each other.
Whether you choose us or someone else, ask how much of the picture your partner can actually handle. Every handoff between vendors is a place where quality leaks out.